Department of Veterans Affairs

Veterans Benefits Administration

Job Specifications

Locations

Denver, CO

Washington, DC

Saint paul, MN

Nashville, TN

Seattle, WA

Salary

$110,000 - $140,000 PA

Published

13 hours ago

Type

Full Time

Career Level

Senior Level

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Supervisory Program Analyst

The Supervisory Program Analyst position is under the Performance Monitoring Staff in Compensation Service. The incumbent will supervise subordinate staff and employee's work relating to the specification, testing, evaluation and deployment of innovation processes and integrated solutions. The incumbent leads or participates in the conduct of comprehensive program studies related to VA benefits and services and makes recommendations for program changes based on study results.


Specific duties include: Provides counsel, advice, and instruction to employees on both work and administrative matters. Hears and resolves minor complaints to higher level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases. Interviews candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides for training needs; and finds ways to improve production or increase the quality of work within the area of authority. Carries out Equal Employment Opportunity policies and program activities. Leads or participates in the conduct of comprehensive program studies related to VA benefits and services; and makes recommendations after consultation from direct supervisor for program changes based on study results. Provides advice and assistance relative to the input for the design of the modernized automated information systems; implementation of which will enhance VBA's claims and benefits services provided to veterans, their dependents and their survivors. Coordinates goals, priorities, staff resources, productivity, quality and general activities with higher-level management. Ensures application of appropriate problem-solving methods and techniques. Provides guidance on work methods, practices and procedures. Assesses resource and workload issues and promptly identifies issues requiring outside intervention. Performs significant internal and external coordination of CS initiatives concurrently and sequentially; develops comprehensive recommendations for products to be initiated, curtailed or reschedules; and evaluates management proposals concerned with changes to existing organizational structures to assure that the optimum mix of operating costs are viable, and the proposed program structure is consistent with the Compensation Service and VBA strategic business system vision. Performs program management and analysis tasks and keeps assigned activities on track at all phases. Develops effective and efficient internal management controls and administrative processes to effectuate the resolution of problematic issues. Ensures that project objectives and timelines are being met by monitoring progress against a formal plan; establishes project milestones and target dates, or intermediated dates on projects when completion dates are mandated by higher authority. Works with subordinate staff to provide advice to and complete. Performs other duties as assigned Work Schedule: Full time, Monday through Friday 08:00am - 4:30pm. Compressed/Flexible: Not available Telework: Available. This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst; PD37299-A Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required.


Requirements

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/10/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 level. If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 14 or higher and the promotion potential of your current position must be at least GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized Experience: is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled. The applicant must document knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs in order to be able to explain them, both orally and in writing, to individuals of all educational backgrounds. AND Experience preparing correspondence for Executives. OR Project or Program Management Experience. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.