Sonepar
Charleston, SC
Own Your Expertise and Your Future
Our people are the heart of our company. We trust in their
skills and qualities and give them the tools they need to advance their careers
within the Sonepar family. We value bold thinkers
who are excited to take on challenging tasks, and we encourage associates to
pursue their passions. In our organization, you have the opportunity to choose
from a wide variety of job roles and learn whatever part of the business
interests you most. We are
always looking to expand our teams to continue serving our customers and
growing our business.
Global Reach, Local Touch
At Sonepar, we are “Powered by Difference.” Instead of a
one-size-fits-all mentality, we celebrate creative, diverse approaches and
adapt to local markets around the world. That means you get to work for a
company with a global reach, while still feeling part of a local family where
you can make your mark.
About Sonepar USA
Sonepar USA is an independent, family-owned business with
global market leadership in the B-to-B distribution of electrical, industrial
and safety products, services, and solutions. It is a proud member of the
Sonepar Group, the world's largest electrical distributor. Sonepar entered the
US in 1998 and has continued to grow due to strategic acquisitions and organic
growth. Today, Sonepar serves the market through a network of companies with
over 400 locations nationwide. For more information, visit soneparusa.com
Job Specifications
Waco, TX
a month ago
Last Jobs You Viewed
Counter Sales Representative I
Who are we?
Sonepar is an independent family-owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade. In 2024, Sonepar generated a turnover of €32.5 billion. With a presence in 40 countries and an extensive network of retail outlets, the Group is undertaking an ambitious transformation to make life easier for its customers by offering them an omnichannel experience and a range of sustainable solutions for the industrial, construction and energy sectors. Our 46,000 employees are committed to the electrification of the world and united by a shared Purpose: “Power Progress for Future Generations.
At Sonepar, we value your skills and your passion, and if your career path has taken a few twists and turns, that only serves to enrich your story. We strive to create an inclusive environment where everyone feels welcome and valued for who they are. Regardless of physical ability, requirements, gender, sexual orientation, educational background or other aspects of diversity, every role at Sonepar is open to people who share our core values and commitments. We are proud to have been awarded the GEEIS (Gender Equality for European & International Standard) label and to be a partner of AGEFIPH (Association for the Management of the Fund for the Professional Integration of People with Disabilities).
Role Summary:
The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages. Exceptional service to external and internal customers is critical to the success of a counter associate. Must effectively partner with customer service representatives and warehouse associates as needed to maintain levels of excellence throughout Summit.
Essential Job Functions
- Meeting and exceeding customer expectations both over the phone and in person when fulfilling orders and helping with products
- Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice
- Assists customer service representatives as well as warehouse associates at times when additional assistance is needed to meet customer demand
- Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.
- Ensures counter area and other areas of store are neat, clean, and always stocked
- Performs other related duties as assigned and as necessary depending on the location
Essential Qualifications and Experience:
- Strong external and internal customer service orientation
- Excellent interpersonal and communication skills, oral and written
- Unwavering commitment to Summit values and mission
- Strong ability to organize and manage multiple priorities
- Ability to effectively adapt to change and thrive in a stimulating, fast paced environment
- Possess selfless team player approach
- Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts
- High school diploma or GED
Beneficial Skills and Experience:
- Experience in the electrical distribution industry
- Previous experience in the Summit Warehouse is preferred.
- Ability to perform duties with minimal supervision or guidance
Physical Challenges
- Ability to lift 50+ lbs on a regular and consistent basis
- Ability to operate standard warehouse equipment
- Ability to climb stairs
- Ability to stand for long periods of time
Direct Reports: No direct reports
FLSA Status: Non-Exempt
We are interested in knowing you more. Start an exciting new career and enjoy many employee benefits by applying online. Sonepar HQ is thankful for your interest in joining the team, only individuals selected for interview will be contacted.
More information on Sonepar:
Website: www.sonepar.com
Twitter: @sonepar
LinkedIn: https://www.linkedin.com/company/sonepar/
Check out Sonepar on Facebook!
To apply, you must use a computer and one of the following browsers: Safari, Chrome, Mozilla Firefox or even EDGE.